We Value Your Privacy

Privacy Policy

1. Introduction

Welcome to Sama Retreats (the “Hotel”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website samaretreats.com (the “Site”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, postal address, payment information, etc.
• Booking Information: Reservation details, travel dates, special requests, and preferences.
• Technical Data: IP address, browser type, operating system, referring website, pages you viewed, and the dates/times when you accessed the Site.
• Usage Data: Information about how you use our Site, products, and services.
• Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site and to gather information about your preferences.

We use the information we collect in various ways, including to:

• Process your reservations and payments
• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our offeringsCommunicate with you, including sending booking confirmations and updates
• Understand and analyze how you use our website and services
• Develop new products, services, features, and functionality
• Manage and protect our systems, networks, and property
• Comply with legal obligations and resolve disputes
• 4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Business Partners: Partners with whom we offer joint promotions or services.
• Legal Requirements: If required by law or in response to legal processes, such as a court order or subpoena, or to protect our rights, property, and safety, and that of our guests and others.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.